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How We Interface with Our Clients' Hospital Networks

BabyCareNex Care Coordinators and Case Managers function independently with their own high-tech data collection and communication devices.  They work collaboratively as they interface with hospital-based personnel (case managers, nurses, discharge planners, social service representatives and others) in Neonatal Intensive Care Units and Special Care Nurseries of hospitals on behalf of our clients.

They are highly-experienced in working with both hard copy and electronic medical records as they review and abstract a variety of source data.  These include medical records, physician and nurse notes, respiratory care notes, discharge planning, social service and OT/PT notes.

Communication and coordination of services between hospital-based case management and payor-based case management/utilization review is emphasized throughout the workflow process.

The highly-detailed chart review by CareNex Care Coordinators and Case Managers enhances our clients' ability to assess ongoing medical necessity and authorize ongoing inpatient days in a timely fashion.

Through the highly-detailed CareNex Advantage™ reviews, comprehensive patient clinical data is quickly and securely transmitted to CareNex client companies.  This often saves time and redundant paperwork for the hospital staff.

CareNex Care Coordinators and Case Managers can often assist hospital staff in such areas as client company liaison relationships, patient advocacy and discharge coordination and follow-up.

Because the information that CareNex Health Services supplies our clients is delivered via CareNex Advantage™ in real time, it allows our clients to be more responsive and efficient regarding communications to the hospital about patient needs.

 

 
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